TrashPays Marketplace Privacy Policy

We collect personal data from users when they:

The personal data we collect may include:

We use personal data for the following purposes:

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

We retain personal data for as long as necessary to provide our services and comply with applicable laws and regulations. When personal data is no longer needed, we securely delete or anonymize it.

We may share personal data with:

Users have the right to:

We use cookies and other tracking technologies to improve our services and user experience. Users can manage their cookie preferences through their browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on our website and effective immediately.

10.1 Payment Processing and Escrow Management

10.2 Role of the Platform: Trashpays Marketplace is a technology platform facilitating connections between buyers and sellers in the waste management and recycling industry. We act solely as an intermediary and are not a bank, money transmitter, or licensed financial institution.

10.3 Third-Party Service Providers: All payment processing is handled by licensed payment providers (including Paystack and Stripe). Escrow management services are provided exclusively by Pandascrow Inc. via their technology platform. By transacting on this Platform, you explicitly agree to be bound by the respective terms of service and privacy policies of Pandascrow and the applicable payment providers.

10.4 Custody of Funds: You acknowledge and agree that Trashpays Marketplace does not take physical custody, possession, or control of funds transacted between buyers and sellers. All funds are held securely in escrow accounts with payment providers like Paystack and Stripe, and managed by Pandascrow until pre-defined transaction conditions are met (e.g. confirmation of satisfactory delivery) or a dispute is resolved.

10.5 Service Fee: A service fee applies to each successful transaction, covering payment processing, escrow management, and transaction facilitation. The fee is automatically deducted from the total transaction amount upon the final release of funds to the seller. The current service fee is available on our website or mobile app.

10.6 Limitation of Liability: Trashpays Marketplace shall not be held liable for any errors, delays, or failures in payment processing, fund disbursement, or escrow holding caused by the Payment Providers, Pandascrow, or external banking systems. Any claims regarding fund loss, unauthorized transactions, or mishandling must be directed to the relevant Payment Provider or Pandascrow.

10.7 Data Protection: By using the platform, you consent to the sharing of data with Pandascrow and payment providers as necessary, in accordance with our Privacy Policy and applicable laws.

10.8 Transactions Outside the Platform: We strongly advise against conducting transactions outside of the Trashpays Marketplace. The platform and its third-party service providers will not be held liable for any losses, disputes, or issues arising from such transactions.

10.9 Dispute Resolution: In the event of a dispute regarding the release of escrowed funds, users agree to follow Pandascrow's applicable dispute resolution protocols alongside the Platform's designated mediation process. The decision rendered via the Pandascrow dispute mechanism shall be final and binding on all parties, subject to any appeal process outlined in Pandascrow's Terms.

10.10 KYC Verification and Document Uploads: KYC verification is designed to be seamless, and users are required to upload clear and compatible identity and supporting documents through the Platform as guided during onboarding and verification.

10.11 Seller Escrow Notifications: In escrow transactions, the seller will receive a notification email when funds are successfully paid into escrow.

10.12 Inclusion in Platform Policies: These Escrow Terms of Service form part of the Platform's policies and are incorporated into these Terms and Conditions.

10.13 For more details on how your funds are protected, please review the Pandascrow Terms of Service: https://pandascrow.io/legal/terms

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@trashpaysmarket.com